Club99 Bilete Terms and Conditions

By accessing, registering on, or using the Club99 Bilete platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These terms apply to all users of Club99 Bilete, including visitors who browse the site without registering.

Club99 Bilete reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to check this page periodically. Continued use of Club99 Bilete after any changes have been published constitutes your acceptance of the revised terms.

If you are unsure about any part of these terms, please contact the Club99 Bilete support team at [email protected] before proceeding.

To register and use Club99 Bilete, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. Club99 Bilete does not permit underage gambling under any circumstances.
• You must be legally permitted to participate in online betting and gaming activities under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be acting on behalf of another person when registering or placing bets.
• You must not be a current employee, contractor, or close family member of a Club99 Bilete employee.

Club99 Bilete may request proof of age or identity at any time. Failure to provide satisfactory documentation may result in account suspension until verification is complete. Any winnings accumulated during an unverified period may be withheld pending successful verification.

Each individual is permitted to hold one Club99 Bilete account only. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. Duplicate accounts will be closed and any associated funds may be forfeited.

When registering, you must provide accurate, complete, and up-to-date information. You are responsible for keeping your account details current. Club99 Bilete is not liable for any issues arising from inaccurate information provided during registration.

You are solely responsible for maintaining the confidentiality of your Club99 Bilete login credentials. Do not share your username or password with anyone. If you suspect that your account has been accessed without your authorisation, contact Club99 Bilete support immediately. Club99 Bilete will not be held responsible for losses resulting from unauthorised account access where the player has failed to keep their credentials secure.

Club99 Bilete reserves the right to refuse registration to any applicant at its sole discretion, without being required to provide a reason.

Club99 Bilete accepts deposits via bKash, Nagad, and Rocket only. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. There is no maximum deposit limit, though Club99 Bilete may apply transaction limits at its discretion for security or compliance purposes.

Deposits are credited to your Club99 Bilete account instantly in most cases. If a deposit does not appear within 30 minutes, contact support with your transaction reference number. Club99 Bilete is not responsible for delays caused by the payment provider's systems.

• All funds deposited must be your own money from a payment method registered in your name.
• Club99 Bilete does not accept deposits from third-party payment sources.
• Deposits made in error cannot be reversed once they have been credited to your account balance.
• Club99 Bilete does not charge fees on deposits, though your mobile wallet provider may apply their own charges.

Withdrawals from Club99 Bilete are processed to the same mobile wallet used for the most recent deposit. The minimum withdrawal amount is ৳200. Withdrawals are typically processed within minutes during normal operating hours, though processing times may vary.

Before a withdrawal can be processed, Club99 Bilete may require identity verification. This is a standard anti-money laundering procedure and is not a reflection on the player's account standing. Players are encouraged to complete verification proactively to avoid delays when withdrawing.

• Withdrawals cannot be made to a different mobile wallet than the one used for deposits.
• Bonus funds cannot be withdrawn until all applicable wagering requirements have been satisfied.
• Club99 Bilete reserves the right to delay or decline a withdrawal if there are reasonable grounds to suspect fraudulent activity.
• Withdrawal requests submitted outside of processing hours will be queued and processed at the next available opportunity.

If a withdrawal has not arrived within 24 hours of being approved, contact Club99 Bilete support with your withdrawal reference number for investigation.

All bets placed on Club99 Bilete are subject to the specific rules applicable to the sport or event in question. These rules are available within the relevant betting market on the platform. It is the player's responsibility to understand the rules before placing a bet.

Club99 Bilete reserves the right to void any bet that has been placed on an event where the outcome was already known at the time of betting, or where there is evidence of match fixing, data errors, or system faults that resulted in incorrect odds being displayed.

• Bets cannot be cancelled or amended once they have been confirmed.
• In the event of an event being abandoned or postponed, bets will be settled according to the applicable sport rules.
• Minimum and maximum bet limits apply to all markets and may vary by event.
• Live betting markets may be suspended at any time during an event at Club99 Bilete's discretion.
• Winnings from settled bets are credited to your Club99 Bilete account balance automatically.

Club99 Bilete's decision on all bet settlements is final. If you believe a bet has been settled incorrectly, you may raise a dispute through the support team within 72 hours of settlement.

Club99 Bilete offers a range of casino-style games including Jacks or Better, Joker Poker, Bird Catcher, Plinko, Darts, and WL Live. All games use certified random number generation (RNG) technology to ensure fair outcomes. The return-to-player (RTP) percentage for each game is available within the game information section.

Casino game outcomes are determined at the moment of play and cannot be influenced by the player or by Club99 Bilete after the game round has begun. All game results are final once the round is complete.

• Minimum and maximum stake limits apply to all casino games.
• Technical malfunctions during a game round will result in the round being voided and the stake returned.
• Attempting to exploit game bugs or glitches is prohibited and may result in account suspension.

Club99 Bilete may offer bonuses, free bets, cashback, and other promotional offers from time to time. Each promotion is subject to its own specific terms, including wagering requirements, minimum odds, time limits, and eligible markets. These specific terms will be clearly stated alongside each offer.

General bonus rules that apply across all Club99 Bilete promotions:

• Bonuses are available to eligible players only and cannot be transferred between accounts.
• Only one bonus may be active at a time unless otherwise stated.
• Wagering requirements must be met before any bonus-derived winnings can be withdrawn.
• Club99 Bilete reserves the right to withdraw a bonus offer at any time without prior notice.
• Any attempt to abuse bonus offers — including through multiple accounts, coordinated betting, or exploiting loopholes — will result in the bonus being voided and the account reviewed.
• Bonuses credited in error will be removed from the account balance regardless of whether they have been wagered.

The following activities are strictly prohibited on Club99 Bilete and will result in immediate account suspension and potential forfeiture of funds:

• Creating or operating more than one Club99 Bilete account.
• Providing false or misleading information during registration or verification.
• Using automated betting software, bots, or scripts to place bets.
• Engaging in or facilitating match fixing, spot fixing, or any form of sports corruption.
• Colluding with other players to gain an unfair advantage.
• Attempting to hack, reverse-engineer, or otherwise interfere with the Club99 Bilete platform.
• Using the platform for money laundering or any other illegal financial activity.
• Depositing funds from a payment method that does not belong to you.
• Threatening, harassing, or abusing Club99 Bilete staff or other players.

Club99 Bilete actively monitors betting patterns and account activity. Where prohibited conduct is detected, Club99 Bilete will take appropriate action including account closure, fund forfeiture, and reporting to relevant authorities where required by law.

Club99 Bilete reserves the right to suspend, restrict, or permanently close any account at its sole discretion. Reasons for account action may include, but are not limited to, breach of these Terms and Conditions, suspected fraudulent activity, failure to complete identity verification, or a player's own request for self-exclusion.

If your Club99 Bilete account is closed due to a breach of these terms, any remaining balance may be forfeited depending on the nature of the breach. If your account is closed for any other reason, your remaining balance will be returned to your registered mobile wallet after any applicable deductions.

Players may request account closure at any time by contacting Club99 Bilete support. Accounts closed at the player's request can be reopened subject to a review period, unless the closure was requested as part of a self-exclusion arrangement.

Club99 Bilete collects and processes personal data in accordance with its Privacy Policy, which is available at club99-bilete.app/privacy-policy. By registering on Club99 Bilete, you consent to the collection and use of your personal data as described in that policy.

Club99 Bilete will never sell your personal data to third parties for marketing purposes. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required by law or by our licensing obligations.

You have the right to request access to the personal data Club99 Bilete holds about you. To make a data access request, contact [email protected].

Club99 Bilete is committed to promoting responsible gaming. We provide a range of tools to help players manage their betting activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools are available through your account settings or by contacting support.

If you feel that your gambling is no longer under control, we strongly encourage you to use the self-exclusion feature. Self-exclusion prevents you from accessing your Club99 Bilete account for a period of your choosing. During a self-exclusion period, Club99 Bilete will not send you any promotional communications.

For more information about responsible gaming tools and support resources, visit the Responsible Gaming page. Gambling should always be a form of entertainment. Never bet more than you can afford to lose.

Club99 Bilete provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Club99 Bilete will not be liable for any losses arising from platform downtime, technical errors, or interruptions to service that are outside our reasonable control.

Club99 Bilete's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim. Club99 Bilete is not liable for any indirect, consequential, or special losses, including loss of profits or loss of opportunity.

Nothing in these terms limits Club99 Bilete's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

Club99 Bilete may amend these Terms and Conditions at any time. When material changes are made, Club99 Bilete will notify registered players via email or an in-platform notification. The updated terms will be published on this page with a revised effective date.

If you do not agree with any changes to these terms, you must stop using Club99 Bilete and may request account closure. Continued use of the platform after the effective date of any changes constitutes your acceptance of the revised Terms and Conditions.

These Terms and Conditions are governed by the laws applicable to Club99 Bilete's operating jurisdiction. Any disputes arising from your use of Club99 Bilete that cannot be resolved through our internal complaints process will be referred to the relevant regulatory authority under our licensing framework.

To raise a complaint, contact Club99 Bilete support at [email protected]. We aim to acknowledge all complaints within 24 hours and resolve them within 14 days. If you are not satisfied with the outcome of our internal process, you may escalate the matter to the relevant regulatory body.

These Terms and Conditions, together with the Privacy Policy and Responsible Gaming Policy, constitute the entire agreement between you and Club99 Bilete regarding your use of the platform.